Resident Services

We are excited to announce the launch of a new web based resident portal that was created to integrate with our management software to provide you with real time account information, increased communication ability, easy access to submit requests, etc.!

 

Caliber Portal is a management company portal solution that provides online access to homeowners and board members. The Portal's intuitive web-based interface effectively communicates information from Caliber Desktop (operating system used by High Sierra Management) in real-time.

Here is a summary of what will be available to you through the new portal:

  • View and update profile data

  • Real-time access to transactional data

  • ACH payment setup

  • Online payments using echeck or credit card

  • View compliance/maintenance history

  • Submit maintenance/architectural requests

  • Complete architectural process steps

  • View/print available documents/meeting minutes/agendas/etc.

  • One-Way encryption for user/password setup

  • SSL security for all hosted customers

What do you need to register and access the portal?: 

  • HOA account number (found on any mailed communication to you or on your payment coupon/contact management if you cannot locate)

  • Use email address currently listed with management company (the address at which you received this email)

  • From your smart phone

    • Recent version of any browser

    • Internet connection

  • From your smart tablet/iPad

    • Recent version of any browser

    • Internet connection

  • From your desktop computer

    • Recent version of any browser

    • Internet connection

So please take a few minutes to register on the new portal and browse through all of the options and information available to you. There is a direct link to the portal login/registration page in the "Resident Services" drop down in the menu line at the top of this page. We hope that you will find the new portal to be a more efficient way of keeping you updated and involved in the day to day operations of your homeowners’ association. Please feel free to reach out to us if you have any suggestions of things you might want to see added to the portal or if you need further assistance!